Email support@earthdroids.com. We reply within 2 business days.
Open the app, choose Account, then Manage billing. You can cancel, switch between monthly and yearly, or update your card there. Access lasts through the end of your paid period. On the $5 first week, cancel before day 7 to avoid the first monthly charge.
Choose Connect QuickBooks, sign in to Intuit and pick your company. Your open invoices come in automatically. Choose Sync QuickBooks any time to bring in new invoices and payments. PromiseKept only reads invoices and never changes your books. Amounts and payments come from QuickBooks; promise dates, status and notes are kept in PromiseKept. To disconnect, choose Account → Disconnect QuickBooks.
Save your spreadsheet as CSV (in Google Sheets: File → Download → CSV; in Excel: Save As → CSV). In PromiseKept choose Import CSV, pick the file, check the preview, and confirm. Required columns: invoice, customer, amount, due. Optional: email, paid, promise, status, notes, evidence. Dates use YYYY-MM-DD.
Choose Export CSV for your invoices, or Account → Download everything for a full copy including change history.
Choose Account → Delete account and type your email to confirm. This ends any subscription and removes your data right away.